ResourcesSocial Inclusion PlaybookHow is inclusion applied in the Demo-BLog pilots?

How is social inclusion applied in the Demo-BLog pilots?

Adhering to WCAG standards

Pilot: Woningpas logbook

In 2018, the government of Flanders launched Woningpas, a digital building logbook for Flemish homeowners.

Given the governmental nature of the platform, digital accessibility must be considered. By adhering to the WCAG guidelines, the building logbook is made easily accessible to all users. These guidelines are founded on four principles of web accessibility: perceivable, operable, understandable, and robust.

Periodically, an audit is conducted to scan the accessibility of the platform, incorporating feedback into subsequent adjustments.

A laptop screen that shows energy categories on Woningpas' website
A visual showing the steps taken for the user-centric renovation advice for CLEA

Implementation for a wide audience

Pilot: Cléa logbook

With more then 100 000 users, the Cléa platform is one of the biggest digital building logbooks in France.

While developing the new service for user-centric automated renovation advice, thorough research is done with multiple stakeholders in order to determine how to implement this service for an as wide audience as possible.

Accessible UX patterns for improved data input

Pilot: CAPSA logbook

The CAPSA mobile input application is used by various people in challenging conditions (e.g., outdoors when it is raining). To make sure users input the right data, various accessible UX patterns were introduced in the second version of the app.

The patterns relate to clear signaling when a task is about to start or when it is finalised, increasing color contrast for important notifications and buttons and logical UX patterns for improved input.

A selection of mobile screen designs that show suggestions for CAPSA's mobile input flow
A laptop screen that shows how CIRDAX looks like

Qualitative concept- and user research

Pilot: CIRDAX logbook

To ensure that CIRDAX and Re-Use Materials accurately understand the needs, preferences, and constraints of their target audience—architects in Belgium—a qualitative concept and user research study was established.

Seven interviews were conducted with various types of architects. Through rapid prototyping, multiple concepts for reusing materials were tested and evaluated.

Increased usability

Pilot: CHIMNI logbook

Developed iteratively through various workshops, user testing & feedback sessions, the new renovation advice tooling for Chimni’s logbooks provides users with personal renovation plans.

It streamlines property connections with key databases and simplifies customisation. It also provides users with essential information on available grants and loans.

A laptop screen showcasing the design suggestions to create your own renovation plan in the Chimni logbook